Good communication is vital for building healthy relationships both in and out of the workplace. A few well-chosen words can mean the difference between getting that long-awaited raise or getting the boot; resolving a dispute with a friend or making a new enemy.
But getting words to work for you, instead of against you, is a skill that’s difficult to master, especially in the digital age. With so many ways to broadcast a message, it’s easy to forget that, sometimes, what you don’t say is the most important part of a conversation.
WHAT DO YOU THINK?
By: Elizabeth Palermo